Vodafone India — false promise given by the agents

I was told that i will be on 299 plan for unlimited calls local n std, 30 gb 4g data etc, by a sales agent, this was when i was with aitel, this was the offer given to me to move to vodafone, but m on 499 plan without any information, when m calling customer services they are not giving me a resolution, false promises provided again and again, they told they will rectify this issue withing 24 hrs from 10th march, but there is nothing, vodafone people put me on hold and hang up, and last time when i wanted to talk to a supervisor they kept on transferring my call to different agents telling me that its a supervisor speaking, i really wanna go back to a different provider, but until i complete 3 months i wont be able to go to any other service providers, anyway m hoping to get a resolution on this asap.
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Vodafone India customer support has been notified about the posted complaint.
Mar 27, 2018
Updated by Reena Kulkarni
and i have been asking for a complaint num, rhey have given me a closed complaint num, they closed the complaint without my permission.
Agent Name: Raghavedra K S (Training manager)
Interaction Id: ID:[protected]
Complaint No :[protected]
Complaint comments 

Comments

Dear Sir/Maam

I have requested Vodafone for the reveal of Internet usages, which I believe abnormally charged to me,
My ph no [protected]
Complaint no - [protected](Vodafone)
They have simply denied the complaint and
Given me the way to port out.
Request your support in the case ...

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