[Resolved]  Vodafone India — Fed off completely. 1 dabaye 2 dabaye 3 dabaye vodafone service

Address:400708

Hello,
I m postcard user of vodafone mobile network.
I got some message that something is activated on my number as per request. Well i never requested any services.
I called up the customer care on 199 i was fed off completely. 1 dabaye 2 dabaye 3 dabaye. And i press as required again i was asked 1 dabaye 2 dabaye 3 dabaye.. Again i did.. Again there was 1 dabaye 2 dabaye 3 dabaye options. Ohh god i just need to talk to customer executive person. Why this harassment? Why to choose options? Why cant executive simply transfer the call to appropriate department? My simply want to talk to customer i was harassed. U read it right i was harassed by this service features. They are not actually helping customers but making customers to wait for 2 3 4 mins to speak to executive directly. I request if this is not short out i m not going to use this vodafone again!

Note : i have even tried direct customer care no.

Thnks
Sapna sandhu
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Jun 23, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Vodafone India Customer Care's response
Hi Sapna,

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
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