Vodafone India — Fed up of this guys, deduct balance anyhow | |||||
Hi, My registered number is 97261##### This is not the first time that its happening..but actually its just a practise that u guys are doing so thought of putting it here. I made an internet recharge of rs 143 validity 28 days..None of the services or applications were on in my mobile, still within 5 mins I get a message your 50% internet pack is exhausted. In another 30 secs i get a message that your 90% internet pack is exhausted. And surprising thing is that by the time you open settings in your mobile just to put your mobile data off balance of amount 100INR is deducted.. Amazed to see that @vodafone consumes balance faster than the battery charge consumed by the phone.. Just a piece of advice why dont u sit on roads and start begging rather than using all these ways to loot people.. Its a serious warning from my side, just refill the balance in my account back or else ill not spare u in any case.. Was this information helpful? | |||||
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Vodafone India customer support has been notified about the posted complaint. | |||||
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+91 22 7171 5000 (HQ)
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First write a mail to Vodafone Customer care [As written complaint is better than oral calls]
If they don't solve the problem then Just Write your complaint to CPGRAMS and see the effect for yourself, Include the docket no of complaint to Vodafone for reference purpose.
The link is http://pgportal.gov.in/GrievanceNew.aspx .
Select Grievance concern -->Central Govt then under Ministry Select --> Department Of Telecom.
It is a Central Govt. Grievance Redressal Mechanism and it works very fine.
I was able to get my problem resolved following this approach.
And Yes Don't forget to tell others about CPGRAMS.