[Resolved]  Vodafone India — Foul language used by mumbai call center executive

Address:

400708

This has a reference to a phone call received on my cell no by an executive from vodafone from the number [protected] at 17.30 pm.

The executive name is being told as rasool... I want to register a complaint against him used foul language with me over the phone. When i asked him to transfer the call to the manager he behaved very rudely. The call was then transffered to some adviser named shankar das.

He said he shall transfer the manager and then after holding the phone for 10 mins said the manager is in the meeting and cut the call abruptly.

I want to seriously register a complaint against this person rasool and please listen to the recorded conversation in detail.

If this is the way you treat your customers i do not want to be a vodafone customer. Resolve the matter at the earliest. Is this a way you train your executives to talk to customers. This is ridiculous and least expected from a company like vodafone.

Do let me know furthur procedure to register a complaint.