[Resolved] Vodafone India — fraud charges for international roaming

mandip87

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana, 122052

Vodafone has charged me international charges of Rs 3000 + taxes for my visit to Singapore from 04 feb 2019 to 10 feb 2019 Vodafone charged me INR 55 per day. . I did not ask Vodafone to activate my international roamimg. By default they have international roaming activated on my number and they want me to pay the bill.I called Vodafone customer care and has also mailed to customer support center Vodafone for the same but they adamant to it and are not interested in resolving the issues.

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Apr 13, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Mar 07, 2019

Updated by mandip87 Vodafone charge me INR 500 per day for international roaming without my consent. I am really disappointed by Vodafone services

Verified Support

Mar 13, 2019

Vodafone India Customer Care's response Hi Mandip!

That's not the experience we want you to have. We will contact you soon and get this sorted out!

Regards,
Vodafone India