Vodafone India — Fraudulence by executive

prafulla1234

from Noida, Uttar Pradesh

Address:	110096
Website:	vodafone

I applied for porting "[protected]" this no on 13/05/2017.

I got a call from vodafone executive regarding vodafone postpaid plan in that 12 gb data & unlimited call & sms was offered to me for 349. Same day executive name-mukesh sales code drk came to my door & collected document & 100rs.
Next day i got a call & again document was asked. I whatsapped my document on two given nos ([protected] & [protected]). Due to some reason my porting code was not generated so vodafone executive suggested me to take a new no & i agreed & he informed me about new no. But from that day i didn't get any info. I tried to call all above mentioned no & this no ([protected]) as well. But noone received my call & neither i was informed. It happened more than 9 days.

Is it the way vodafone doing its business & competing its competitor?

Is it core competency of vodafone?

I have never ever cheated by any telephone operator by such a way.

It is my warning mail. If my money was not refunded. I will reach out to consumer forum & trai.

Regards,
Prafulla

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Vodafone India customer support has been notified about the posted complaint.

May 28, 2017

Updated by prafulla1234 after several mails & several followups still my case is not resolved. chandan vodafone executive called me & told that he is reviewing my case & assured me that before 26, my case will be resolved but it is still pending. i called at chandan`s no, he is also not receiving my call.

the way they are veiwing my case seems that it will never be resolved.

vodafone is not listening consumer forum.