[Resolved] Vodafone India — frc recharge not done by vodafone store

1 Review
 kakrot on Jan 20, 2018
I have converted my vodafone number to prepaid from postpaid, the service desk executive at vodafone store, relief road, ahmedabad took cash in advance for the frc, not even gave any receipt for the same and they told the recharge will be credited to your account once the sim get activated (Within 5 days). It's been 10 days after activation but the recharge didn't get credited. Also i am unable to recharge the number by my own.

Evenafter visiting the same store many times for frc they are saying that we did not have enough recharge balance to do your frc
Complaint marked as Resolved Jan 20, 2018
Vodafone website resolve my problem, they act immediately on my compliant

Complaint Status

[Jan 20, 2018] Vodafone India customer support has been notified about the posted complaint.
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    +91 22 7171 5000 (HQ)
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Vodafone India - frc recharge not done by vodafone store