Vodafone India — Good for nothing | |||||
HI i have been using Vodafone for last 8 years . it was all fine till last 2 years . i couldn't understand or explain how could it go such low level of service. i have been using 3g network plan with 1gb limit regularly and has never faced any issues . In last few months my 1gb limit end up in just 10 days . in fact even i have made attempt not to use anything rather then whats app chat . still i had to recharge in 15 days again, i went ahead asked customer care operator several time to explain this i was said that i have been used all 1 GB and exceeded the usage . i asked for what exactly was net usage was in so they said it cant be told to me( my own data usage was not told me i don't understand this rule .) so i opted for 2g net plan . i then i cudnt receive any net service and had to reboot my sim regularly to receive 2g network ... the customer care service of Vodafone has fallen to a level where they themselves hang up call if i am asking some questions :( i get promotional call from Vodafone customer care services that seeing my continues usage of Vodafone service i have been offered postpaid service from Vodafone . i do respectfully reply as always that i am not interested in offer they reply me rudely that why i am not even listening to any offers or just hang up call rudely without even saying "OK". with high amount of rates. and lowest rated customer care agent and services i am very much upset about Vodafone services. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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