Vodafone India — Good for nothing

Address:4000606
Website:www.vodafone.in/home-mumbai

HI
i have been using Vodafone for last 8 years . it was all fine till last 2 years . i couldn't understand or explain how could it go such low level of service.
i have been using 3g network plan with 1gb limit regularly and has never faced any issues . In last few months my 1gb limit end up in just 10 days . in fact even i have made attempt not to use anything rather then whats app chat . still i had to recharge in 15 days again, i went ahead asked customer care operator several time to explain this i was said that i have been used all 1 GB and exceeded the usage . i asked for what exactly was net usage was in so they said it cant be told to me( my own data usage was not told me i don't understand this rule .) so i opted for 2g net plan . i then i cudnt receive any net service and had to reboot my sim regularly to receive 2g network ...
the customer care service of Vodafone has fallen to a level where they themselves hang up call if i am asking some questions :(
i get promotional call from Vodafone customer care services that seeing my continues usage of Vodafone service i have been offered postpaid service from Vodafone . i do respectfully reply as always that i am not interested in offer they reply me rudely that why i am not even listening to any offers or just hang up call rudely without even saying "OK". with high amount of rates. and lowest rated customer care agent and services i am very much upset about Vodafone services.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information