Vodafone India — Harassment | |||||
Dear sir, i live in Punjab and i am a post paid customer of Vodafone for long period and on 22 Dec i was charged 35/-RS for a service GLAM SHOT, which was not requested to activated from my end even i was not using internet at that time . suddenly i got a message from company's end that you have been charged for this SERVICE, i instantly send a request to deactivate and not to charge me any money. it was deactivated but charged and one more thing is that i tried to contact with customer care and customer care executive put my call on hold for 10 to 15 min and it happened two times. so sir i have been harassed a lot i request you to solve my problem and i want my money back. Was this information helpful? | |||||
|
Vodafone India customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Am also having this problem pls deactivate the glamshot service to my mobile number [protected]
Reply
Me too got msg of glamshot service
Pls help me . pls deacticate this service frm my phn no [protected]
Pls help me . pls deacticate this service frm my phn no [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information