[Resolved] Vodafone India — harassment from an employee | |||
I have reiterated multiple times that i will not be making any payments for false charges until i'm shown exact website details which i had apparently browsed during my stay abroad. I have not received any such details yet. What i have received are multiple calls and whatsapp messages from vodafone employees. One of the call was made today by a certain mr. Ravi shetty who called me a lot of bad names, shouted on me, called me "stupid girl", "naughty girl" all of which was beyond disgusting. I fail to understand what kind of manners are vodafone employees taught. I have the call on recording and now i will be raising a case for women harassment against the said employee and against vodafone. We have come so far ahead in our approach to respecting a woman but i guess vodafone is still at the far regressive end. And the most surprising part was that the employee instead of apologising told me go ahead and register a case and kept on calling me bad names. Such employees are given so much authority by companies that they think they can get away with saying anything. And even after keeping the call, he is constantly intimidating me over whatsapp. I am just too traumatized by the entire experience and now i want some action to be taken against the employee. Was this information helpful? | |||
Apr 18, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Vodafone India Customer Care's response Hi!That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Regards, Vodafone India | |||
 2 Comments | |||
Comments
It's been 5 days and I have not been contacted by Vodafone in any manner. This shows how lightly you take these complaints and how trivial women safety is for Vodafone. The only thing Vodafone is bothered about is money, they can stoop down to any level, using foul language or intimidation and then get away with it. I am receiving emails about payment but not a single email for an apology. Shame on Vodafone.
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Why it's not only my problem mostly customers face this problem if customer complaints against network provider problem is resolve but if i call customer care all the time he give non sense solutions.