[Resolved]  Vodafone India — Harassment over bills

Address:

Bangalore, Karnataka

Vodafone has been harassing me continously over a span of 4-5 months now. I was asked to pay Rs.327 as internet charges altough I had not consumed them. On repeatedly telling them, their collections agent who goes by the name of Manjunath told me it had been waivered off. I made the payment for rest of the bill (1000 out of 1327 for 2 months). Next month I was asked to pay 150 more as reconnection charges. Since the connection had gone into only recieving calls I obliged them. The following month again I was asked to pay 150 as reconnection charges and 50 as late fine. Protests turned out to be of no use. Meanwhile the 327 waivered off still carries forward as not paid. The vodafone store guys are of little help and act as if they are the customer and we should bow to them. Now I am being asked to pay 900 something for things I have not used and late payment charges even after paying them on time. Spent a lot of time and energy running after them. And this is becoming pathetic.