Vodafone India — harrassment to senior citizen lady

Address:

New Delhi, Delhi

I went to pay my bill for phone number [protected] and for [protected] at the Jwala Heri, Paschim Vihar Vodafone Store at 12 noon today.At that time the store was closed and I had to wait till someone came and opened the store. The payment for Rs.725/- was to be paid for [protected] and the payment of Rs.625/- was to be paid for [protected]. I gave both the bills to the person at the store. First he told me to pay Rs.100/- more for both the bills saying the last date is over whereas the last date is not over yet. So obviously he was trying to mint money worth Rs.200/- from me. Then he mis calculated the total amount and asked me to pay Rs. 1, 450/- whereas the total amount for both the bills was Rs.1, 350/-. Again he tried to fleece money from me. Then he does a gross error in payment of my bills. Instead of paying Rs.725/- for [protected] he pays the amount for [protected]. And instead of paying Rs.625/- for [protected] he pays the amount for [protected]. I WANT THAT THE MISTAKE BE RECTIFIED ASAP AS I HAVE MADE THE PAYMENT OF BOTH THE BILLS AND DUE TO THE LAPSE ON THE PART OF THE USELESS MAN WORKING IN THE STORE I SHOULD NOT GET A LATE FEE CHARGE. I WANT IMMEDIATE ACTION TO EB TAKEN AGAINST THIS MAN WHO IS RUNNING THE VODAFONE STORE AT JWALA HERI MARKET, PASCHIM VIHAR FOR MAKING MONEY BY MISGUIDING THE VODAFONE CLIENTS AND FOR DOING GROSS MISTAKES.