Address: | New Delhi, Delhi, 110058 | Website: | www.vodafone.in |
I have taken internet plan of Rs.1500. While taking the plan the company had assured that whatever be the usage the amount of bill willnot exceed Rs.1500+stax. Recently I paid bill of Rs.3905 on 28.01.2016, and again another bill of Rs.4652.77 has been debited through autopay option on 22.02.2016 from me. I request that both these payments may be refunded back to me and further only the payment of Rs.1500/-+stax may be charged as per plan.
This is a very serious issue as the company is charging bills for addon services which is not availed by me nor did I give any consent for activating addon services in my account. Was this information helpful? |
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