Vodafone India — i am vodafone customer from chennai and not able to use roaming in us from last two week period

Address:

600026

Hi i came to us after recharging 5791 international roaming pack and when i reached hear the roaming was not working, so i followed the proper escalation process with calling customer care and taking up with the lead there and then finally i escalated the issue with nodal officer chennai before one week back. As per the advise i have waited for one more week thinking someone is working at backend and will reach me as mentioned in the email. But no one called or even updated me on the status of the issue till date.

Need to understand nowadays there are so many application like banking, security apps are tied with the cell number without that how can we run the work or personal life

My vodafone complaint # [protected]