[Resolved] Vodafone India — i have subscribed to 84 days connectivity on 21st november 2019 as i normally do.

naikmm

from Mumbai, Maharashtra

Address:

C56, Aaram Society, Vakola, Santacruz East, Mumbai City, Maharashtra, 400055

Transaction id: rur[protected]
Account id: [protected]
Vodafone mobile no: [protected]
Payed amount: inr 458
Date of transaction: 21st november 2019 at 12:41:43.000 pm
Recharge description: unlimited458.0
Recharge validity: 84 days

Dear sir/madam, my services were disconnected this morning though i have a 84 days plan validated on 21st november 2019.
Kindly look into this matter which is serious as customers are put in jeopardy when serious business needs to be done. Kindly call me on [protected] and explain the reason this has happened. Fortunately i am presently in mumbai and have access to other networks.

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Jan 23, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed and addressed. Please send your concern on Vodafonecare.[protected]@vodafoneidea.com so that the concern team will assist you further.

Regards,
Snehal