[Resolved] Vodafone India — Incomplete information given regarding bonus cards | |
Yesterday ( 7th april 2015) I did one recharge of Rs 398. Bonus card 398 for 900 local+STD minutes. The minutes are credited to my account but still my balance is getting deducted whenever I make a call.
Called up customer care for this and they say, all bonus cards are valid in given circle only.
My number is from Delhi/NCR region and I am currently staying in Bangalore.
The details of bonus card nowhere shows that card will not be valid in roaming ( screen shot attached ) .Also when bonus card for 3G data is valid and working why not this when both are bonus cards.
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Jan 15, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 09, 2015 Vodafone India Customer Care's response Hi Hitesh, Please share your contact number in the following link, we will get this checked & ensure an expeditious resolution. http://bit.ly/1IuLo3y Regards, Vodafone India | |
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