[Resolved] Vodafone India — incorrect billed the charges | |||
Fed up with vodafone service, earlier i had 299 plan (Unlimited call + 50gb data) which didn't use. So i asked the executive to change my existing plan into voice usage plan & they have given 199 plan with 50 rs discount 4 unlimited voice call & now they sent bill amt 731 inr. Post inquiry they r saying in ur plan there is only free local calls no std & u have 2 pay 731/-. I asked to deactivate my number immediately than their executive called and offered me 299 plan with 100 rs discount (Includes unlimited voice call + 20gb data), see how these operators start cheating their customer. Again they trying to make fool their customer just to retain post that they will charge as per their own. Last month i got a lot of calls from vodafone to stay in their network. Once they see customer retained in their network then they start sending overcharge billed amount. Was this information helpful? | |||
Mar 14, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 11, 2019 Vodafone India Customer Care's response Hi!We have made a note of your concern. We'll contact you soon. Regards, Vodafone India | |||
2 Comments | |||
Comments
We have received unsolicited phone call below([protected]) number many time disturb late night receive number [protected]
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Today morning i have recharge my mom mobile phone145 rupees only but i sow evning phone then 100 rupes dedicated
Then i call customers care but not response why.?