[Resolved]  Vodafone India — incorrect billed the charges

Address:560100

Fed up with vodafone service, earlier i had 299 plan (Unlimited call + 50gb data) which didn't use. So i asked the executive to change my existing plan into voice usage plan & they have given 199 plan with 50 rs discount 4 unlimited voice call & now they sent bill amt 731 inr. Post inquiry they r saying in ur plan there is only free local calls no std & u have 2 pay 731/-. I asked to deactivate my number immediately than their executive called and offered me 299 plan with 100 rs discount (Includes unlimited voice call + 20gb data), see how these operators start cheating their customer. Again they trying to make fool their customer just to retain post that they will charge as per their own.

Last month i got a lot of calls from vodafone to stay in their network. Once they see customer retained in their network then they start sending overcharge billed amount.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Complaint comments 

Comments

Hi
Today morning i have recharge my mom mobile phone145 rupees only but i sow evning phone then 100 rupes dedicated
Then i call customers care but not response why.?
We have received unsolicited phone call below([protected]) number many time disturb late night receive number [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information