Vodafone India — Inflated bill in unlimited plan

Address:

Mumbai City, Maharashtra, 400601

Hi,
I have post paid connection with vodafone since 2-3 years ; however, my bill was always inflated. I went to the vodafone gallery 4 month back and requested to change post paid to pre paid but at the gallery they retained me with unlimited plan of 399/- that includes unlimited calls local and std, 1 gb 3g internet and 100 sms.
For first 3 month, i got little inflated bill that was corrected on calling customer care but now since last 2 month my inflated bill is not corrected by customer care team. And they are asking to pay bill of rs 2000 /- and saying there are download charges from third party and some other value added services. I never download anything and my question is how vodafone giving rights to third parties to inflate my bill. Also i don't use any other value added service nor i requested for any such services.
I m ready to pay my bill as per 399/- plan through which i was retained by gallery manager.

Regards,
Faheem baig
Mob [protected]