[Resolved] Vodafone India — information contradicts | |||
I am ketul patel, vodafone charged me ₹99 ir rental without any prior notification also i have not used any service when i am in international roaming. Regarding ₹99 ir rental as the information given by vodafone customer care executive/senior executive and vodafone website contradict each other. 1. Senior executive said that it will be deducted when you receive international tower signal though we are not using any service. 2.in vodofone web site they mentioned that, "if you are a prepaid customer Prepaid users can sms act ir to 144 (Toll free) (Applicable for ori, bhr, kol, rob) For rest of the country, ir service is preactivated & you will be charged a monthly rental of rs.99 when any of the following chargeable events are performed while on international roaming: 1) making an outgoing call - ussd callback* or direct dial 2) answering an incoming call 3) sending messages 4) using gprs" Was this information helpful? | |||
Apr 16, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Mar 16, 2019 Vodafone India Customer Care's response Hi!We have made a note of your concern. We'll contact you soon. Regards, Vodafone India | |||
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