Vodafone India — Interaction number[protected] and[protected]

Address:	Hyderabad, Andhra Pradesh, 500019
Website:	www.vodafone.in

Vodafone,

I have already tried to contact you over email ( interaction number[protected] and[protected] and have send you relevant details (corporatecare.[protected]@vodafone.com) to adjust my refund amount in the outstanding balance to close my full and final payment.
But unfortunately you don't seem to be interested in providing my refund amount (which is actually very small amount and my outstanding is also very petty amount)

I have already provided you email from Vodafone which clearly mentions that Vodafone has collected Advance rental of one month for both of my numbers but now you are denying the same to refund when I have moved to another operator and now vodafone is forcing me that if I don't pay my balance amount (which I have already mentioned that I am willing to pay write away provided you deduct my refund amount) they will force to terminate my connection from new operator.

If you are still standing by your statement that you don't owe me refund amount than please provide me documentary proof of my first bill for both my numbers. I have already sent you welcome email from Vodafone which was sent to me when my connection started which clearly mentions that a advance rental is collected in my 1st bill.

I will not shy away from taking further legal route it you don't provide satisfactory solution to this or if I face connection disruption due to this issue.

Please adopt ethical route and resolve this and I too assure you to adhere to the same.

Thanks,
Jignesh.