[Resolved] Vodafone India — international roaming activation not done after nearly 20 days

[Resolved] Vodafone India — international roaming activation not done after nearly 20 days

S Sujp

Hello, Reg: vodafone post paid number [protected] Issue: I travelled overseas on 14th march, activated international roaming @149 on the same day. I need ir just to receive message however till today after 19 days international roaming is not activated. I am not able to receive the important sms and my important works are stuck. Ain't 19 days a very long time for any issues to be resolved. It brings me mental agony as not able to any activity. Think of a situation, when there is a medical situation at my, urgent need of money, however i cant do anything as no otp and just because vodafone guys are sleeping and not interested to do anything. For any such mishaps or urgency any compensation can fulfil the loss? I feel handicapped because of the negligence of vodafone. I demand strict action against vodafone. Its a mental torture. Regards, Suj. Was this information helpful? No (0) Yes (0)
May 4, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Apr 02, 2019 Updated by Sujp When after struggling for 20days by contacting Vodafone Customer Care, Vodafone Nodal, Vodafone Appellate haven't yet resolved the issue how forwarding the complaint to Vodafone Customer Support helps ???? Verified Support Apr 03, 2019 Vodafone India Customer Care's response Hi! That's not the experience we want you to have. We request you to share with us your local contact number and email address to get in touch with you. Regards, Vodafone India Apr 04, 2019 Updated by Sujp Wonder why Vodafone didn't try to contact me on my registered email address ?? Dear Vodafone Team, Please contact me on my registered email address. I wonder why didn't you try to contact me on my registered email id with you ?
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