[Resolved] Vodafone India — international roaming pack

Apeksha Chopra

Address:

Mumbai City, Maharashtra, 400005

I had requested vodafone to activate international roaming pack for thailand for one week on 16.12.2019 for my mobile no as well as for my husband's mobile no.

On 21.12.2019 i again requested vodafone to cancel the pack as our thailand trip was cancelled. When i received the bill i noticed 2999 has been charged for my no. Few months back also same thing had happened i had requested them to cancel the pack on both the numbers still they charged us.

I am really disappointed.

Kindly do the needful

Apeksha chopra

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Feb 7, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under 4-[protected] & we will get back to you at the earliest.

Regards,
Snehal