Vodafone India — international roaming services

Attn: vodafone india,

Head of consumer services,

Vodafone number [protected]

I wish to stress on most low graded services experienced on unlimited i-roam rs 5000 pack which services are volatile especially 3g / 4g services

Have made series of calls at [protected] which the call center are just logging complaints and after few days, technical team is initiating (2 second phone rang) missed calls from unprofessional technical team number +91-[protected].

Immediately sms received, complained has been resolved which situation of non-working 3g / 4g remains same

This experience i am facing since one week and issue is never ending.

Isn’t vodafone have policy on prioritizing post paid consumers travelling abroad and providing proper and more faster services especially consumers currently out of country.

I would advise vodafone india to stop promoting international roaming packs whereby the capabilities are underrated and not up to the basic standards of any local or overseas operators

Regards,

Navin nasta