Vodafone India — internet and call drop issue

SHEIKH ZUBER

from Bhopal, Madhya Pradesh

Address:

Kota, Rajasthan, 324002

Hi all,

I filed a complain few days back regarding internet connectivity and call drop problem in my area, i was promissed a resolution before 5th feb. However, the complain is closed without a resolution. Instead of problem getting resolved it has gone worst. I had already filed a formal complain by their complain portal but there was no resolution. Here's the complain/reference number: no. C004-[protected]

I am getting zero reception and internet sucks, calls continue to drop.

Attaching the screenshot of the message received on 3rd. According to this message someone tried contacting me on my number, however there was no missed call nor and missed call alert.

Hope to get a resolution. I am fed up of this network as there is no customer satisfaction.

Regards.

+1 photos

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Vodafone India customer support has been notified about the posted complaint.

Feb 05, 2020

Updated by SHEIKH ZUBER Why is this marked as resolved when it is not. Please do not mark it as resolved as the concern is not addressed.

Feb 07, 2020

Updated by SHEIKH ZUBER Issue still persist, no contact from Vodafone.

Verified Support

Feb 07, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under 4-[protected] is in progress & we will get back to you at the earliest.

Regards,
Snehal

Feb 12, 2020

Updated by SHEIKH ZUBER Its 12th now and there is no resolution, i first filed a complain days ago. Vodafone team you need to look into the concern or its clear that you guys dont care about the customers anymore.