[Resolved] Vodafone India — Internet Charges | |||
Hi, I brought a smartphone and I inserted vodfone sim (number [protected]) and started using my regular postpaid connection. When i started browser, i got connected to internet automatically. At the end of the month, vodfone sent me bill @ rate 4 paisa per 10 KB. I had used more than 200 MB till then and they charged me almost 700-800 rs. I had requested customer care that i did not know that the plan is not activated, so i requested then to convert into 2g plan of 150Rs having 1GB download limit. But vodafone did not listen and threatened me that my name will be blacklisted if i do not pay the dues. I have paid all the dues, however, vodafone had activated internet on my phone without my notice. I did not receive any communication from vodfone at the begining o[censored]sage that i do not have a plan activated. Vodfone should have validted that. Instead they waited for me to use and billed me finally. Please sugest. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
hi this is manish bhalerao i have a corporate plan with vodaphone my # [protected]. i have been billed for Internet usage around Rs 950 for data usage and my cell shoes that the data used is around 200 mb. i spoke to a customer care representative and was not happy with the information . need to get this resolved. even if i go for a 1 gb voucher it around rs 150 the why i have been charged unreasonably.
regards,
Manish Bhalerao.
regards,
Manish Bhalerao.
Dear Sir,
This is the reference of my mobile no. [protected], i have requested to your customer care department regarding my Internet Rs 250 1GB and calling plan change on 26TH Oct 2014. and they confirm the same via SMS.
Suddenly i came to know that my above mention request for change is not completed yet and they have charged Rs 600 (approx) for internet usage. & November bill also.
I think this is not correct and i request you to please look into this matter.
Warm Regards
This is the reference of my mobile no. [protected], i have requested to your customer care department regarding my Internet Rs 250 1GB and calling plan change on 26TH Oct 2014. and they confirm the same via SMS.
Suddenly i came to know that my above mention request for change is not completed yet and they have charged Rs 600 (approx) for internet usage. & November bill also.
I think this is not correct and i request you to please look into this matter.
Warm Regards
i am using corporate plan under advocate scheme and i am given 500 mb internet data every month. today i got the bill of march and i came to know that amount of rs 891.20 plus service tax is included in my bill. i have not used 500 mb of internet data in the month of march 2015. i have used apprx. 300 mb of data. please correct the bill as early as possible. my mobile no is [protected]
i am using corporate plan under advocate scheme and i am given 500 mb internet data every month. today i got the bill of march and i came to know that amount of rs 891.20 plus service tax is included in my bill. i have not used 500 mb of internet data in the month of march 2015. i have used apprx. 300 mb of data. please correct the bill as early as possible. my mobile no is [protected]
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regards,
Manish Bhalerao.