Vodafone India — Irrelevant Data charges

Address:

Bangalore, Karnataka

I am a Vodafone postpaid customer having a data plan (MI2G199T). According to my data plan I have Unlimited 2G data but post 2GB of 2G data speed reduces to 40 Kbps. But in the previous month I received data charges of rs 3453.00 for data usage of 2.82 GB. Since I have unlimited data usage after 2GB data usage but with reduced speed, I should not be charged for 0.82GB which is consumed extra after 2GB. I had raised a request regarding the same on 6th of Dec 2014 but did not get any clarification on the same. And I am on due for paying the bill and I will be charged rs 100 extra(late payment) for no fault of mine.