[Resolved] Vodafone India — Irresponsible behaviour of Vodafone associates and company | |||||
I have requested plan change, on call atleast 8 times and on mail 3 times, i have even had a support chat, but inspite of several attempts, my plan has not being changed, n i am being overcharged.regularly. It has been now more than 15 days since the request was made. This is very irritating and annoying, being a valued customer for more than 7 years now, i feel so disturbed by no response from the company. Kindly look into the matter at earliest. Each time i contact them, they come up with the same response, we will get back to you in 24 hours, but that never happens. I even raised 2 complains with them, but they are not even reverting to the complains. This behavior is totally unexpectable and annoying as i have to check with them regularly and inspite of several attempts made no work in being done. As a result of which i have to pay them extra amount in the bill generated. My complain id's registered with vodafone are[protected] and[protected]. Was this information helpful? | |||||
Mar 14, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 09, 2017 Vodafone India Customer Care's response Hi Deepti, Really sorry to hear about such an experience. We will arrange a call back at the earliest. Regards, Vodafone India Verified Support Feb 09, 2017 Vodafone India Customer Care's response Hi Deepti, We'd love to help! Please message us your phone number and we'll have our team get in touch with you. Regards, Vodafone India | |||||
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