[Resolved] Vodafone India Limited — regarding outgoing call barred after submiting documents of self

pamirkhan

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal

I am Parichay majumdar, From kolka, bose garden, i am Using a number [protected], 01 march i have lost mobile phoned and applied for the same number in vodafone store. At mini store of dunlop .they have stared the connection and after couple of days as i am trying but cannot call.i have balance of 80 .00 rupees. As a result i have gone to ask them but they are telling that It is due to their failure termed HLR.and I asked for the solution they told me that if i Want to start the outgoing call then i have to take a new sim card for that i have to submit once again my photocopy of id and address proof .and 50 rupees. Now For their fault why I would pay

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Dec 4, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2014

Vodafone India Customer Care's response Hello,

We did not get any response when we called 9***0****8 at 5:47 PM from 0***1*****0. Please share a suitable time between 9:30 AM to 6 PM from Monday to Saturday (except for public holiday) to assist you better.

Regards,
Vodafone.

Verified Support

Apr 09, 2014

Vodafone India Customer Care's response Hello Parichay,

Thanks for talking to us. As conveyed, the incoming & outgoing services are active with us. Further, at Vodafone we believe that our subscribers' inputs and feedback help us improvise our services and ensure that we strive towards achieving customer satisfaction. Rest assured that we will incorporate your feedback in the best possible way in our processes.

Regards,
Vodafone.

Verified Support

Apr 23, 2014

Vodafone India Customer Care's response Hello Parichay,

Please spare few minutes to tell us about your experience at http://bit.ly/1fo4Uwf

Regards,
Vodafone.