[Resolved]  Vodafone India Limited — Vodafone 10 years OLD Data Plan Changed with Intimating the Customer any E-mail or Phone

Address:

Mumbai City, Maharashtra

Hi, MySelf Shripal Doshi and Mobile : [protected] I have been using the Vodafone for Last 10 years. There wasn't any issue faced until last month. Suddenly Company Decided to discontinue Internet Data 99 Plan for what reason still unknown. I wasn't aware that Internet Data Plan 99 is getting Discontinued. Vodafone Customer Care Called me about changing my Data plan with explaining any details that existing is getting discontinued. I said for no change in Data plan and he asked me to send "0" in SMS. I did the same. Now when the Bill arrived for the month of March, I found that there was no Internet Data Plan on my connection and they have charged me default heavily. I have explained to Customer Care for so many times through mail and on whenever they called. Even I explained they why in the world anyone who is using Internet Data Plan for 10 years suddenly will not want Data Plan and Vodafone is siphoning the money, this is cheating. You could have replaced the discontinued 99 Plan with another Plan, But charging him default is cheating, they are still not ready do the same and forcing me to pay hefty bill for same. I think there behavior is in appropriate, kindly help me in resolving the same.