Vodafone India — looting people's money by informing wrong information at customer care | |||
I recently switched back to vodafone. But it was my big mistake. When i purchased the sim i got the information from retailer that recharge with 375 ang get same pack like jio is offering for 3 months.. After recharging i only got free voice calling and 2g pack. After asking the customercare support i was been informed that you can recharge with 197 and u will get 3g data 2gb for 30 days and also the 2g pack will be activated again and being so busy in work i thought that its ok now. After recharging i got that 197 in my main account. But i also got message that your pack will be activated in 30 min.. After waiting for 2 hours i again called vodafone and there i again got wrong information that wait for more 30 min it will be activated. After 30 min i again called vodafone. But the information changed in 30 min that you are not entitled for this pack you have to wait for 3 months. And at the end i texted vodafone it on fb and the keep on calling me again and again and kept asking that they will dedict the amount and 3g pack will be enabled. But as per their first information i just need what u promised.. 3g 2gb data for 30 days thereafter 1 gb 2g data per day. After posting it here i will knock the doors of consumer court. Fortunately thanks to auto call record i have recorded each and every call of vodafone and now i will only leave if they will compensate the cash amount. Thanks to jio i again switched to jio Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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i took new number on 24th oct 2017 and within a 20 days they have blocked my new vodafone number.
After Calling vodafone customer care they told me that we can not do anything for you.
i want my new number unblocked.
plase do it as soon as possible.