Vodafone India — lost sim, enforcement o[censored]ndeclared rules

Address:

Mumbai City, Maharashtra

I lost my prepaid vodafone sim card 3 weeks back. I blocked the sim card as a responsible customer.
The day i came back from my vacation i go to a vodafone gallery and ask for my new sim.
After waiting for a long queue the customer care executive tells me that i can no longer use my prepaid sim as prepaid because no recharge has been there since 3 months.
1. Being a customer can i not make decision when to recharge my phone and when not?
2. If not recharging my phone was an issue why was i not warned about the same. Why did i not get any message regarding that and suddenly when i lose my sim they realise i should have recharged?
3. My sim was lost! Why would i recharge my sim if its lost? How foolish can one be to ask me to recharge a sim which is blocked
4. Calling vodafone care: i am informed there in clearly no need to move to post paid as i have always been prepaid customer and can directly ask for a prepaid sim working as usual!
5. Vodafone gallery firmly refuses to give me my prepaid sim card even after explaining everything to them. They threaten me that my sim will be permanently deactivated if not moved to post paid!
Noone gives them the rights to fool their customer or enforce unnecessary rules on us.