[Resolved]  Vodafone India — Mazaa mobile pack activated w/o comsent

Address:700103
Website:Vodafone

On 08.1.2017 mazaa mobile pack was activated on my number [protected] without my consent and rs 99 was charged towards my bill which i was informed through a message. On receipt of the message i had immediately stopped the service by way of a stop message. Further i request you to ensure that no such service is activated on my number in future and ensure that charges of 99 rupees are reversed..
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Feb 9, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2017
Vodafone India Customer Care's response
Hi Abhi3021

Sorry to hear about the trouble. We'll get your concern checked and shall follow-up with you at the earliest.

Regards,
Vodafone India
Complaint comments 

Comments

Dear Vodafone operator I would like to notify you that I have been using Vodafone since a very long time and I'm always facing problems with your billing however you guys fake promise me that your bill will not exceed this much... this is all rubbish I'm very disappointed with Vodafone you guys are activating such ### plan on my mobile without notifying me that is called mazaa mobile pack now when did I ask you to activated this plan? And you guys are charging me rs.49/- ... dear Vodafone customer please stop using this network this guys should know that there are comparison in the market which gives you better plans...

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