Vodafone India — mnp problem when porting out from vodafone | |
I applied for porting out my mobile number from vodafone on 25 feb 2018. The porting request number is vd193563. Vodafone called me on 26 feb to understand the reason for porting & when i stated that i need my number to be ported out because of personal reasons, they fraudulently changed my package to a very costly package without my consent and canceled my porting request in their system. I never got intimation of this cancellation. I approached the other service provider on 06 mar 2018 to know why it is taking this long for porting & they told me that vodafone has cancelled the porting request! I reinitiated the porting request on 06 mar 2018 and this time vodafone canceled it stating non-payment of outstanding dues. However i cleared all my dues and also paid an extra rs150 on 09 mar 2018 but vodafone is still refusing to port my number. I have once again pushed my porting request today 10 mar 2018. I had been with vodafone for past 13 years and this is how they treat their customers!! Vodafone needs to act and port my number to the service provider of my choice. Was this information helpful? | |
Vodafone India customer support has been notified about the posted complaint. | |
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