[Resolved] Vodafone India — Mobile Bill Issue

[Resolved] Vodafone India — Mobile Bill Issue

V vimala57 from Shoranur, Kerala

Kindly let me know what to do under these circumstances - when the last outstanding ( vodafone) mobile bill payment has been made in May 2014 and subsequently the person leaves the country and despite not using the mobile services any more bills keep coming and finally a legal notice threat being given. Before leaving a personal request was made to the customer services and the old id held valid no more because of which was unaware of the subsequent bills . Kindly advise at the earliest the right procedure to follow so that no trouble ensues further. Thanking you in advance. Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Hello, The issue has been resolved after I called up the officer I could reach in Chennai. followed his guided instructions. I mailed to [email protected] who in turn responded as early as they could. Thanks to you all once again for asking me to consult vodafone. The matter might now be considered close. Vodafone India customer support has been notified about the posted complaint. Apr 13, 2015 Updated by vimala57 Thanks for all your responses and this is just to inform you of the update on the issue I raised. Since there was an uniform suggestion to take it up with Vodafone I have done the same and this issue will be settled at that end. Thanks to all once again. Verified Support Apr 14, 2015 Vodafone India Customer Care's response Hi Vimala, We are sorry about that. Please share your contact number using the below link, we will have someone get back to you to in the morning to address this. http://bit.ly/1cuttgc Regards, Vodafone India
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