Vodafone India — mobile bill postpaid fo [protected]

I'm postpaid customer of vodafone and i've taken a plan of red 499 which was discounted n given to me at 349 rupees. But i was charged vas, extra mobile data when i had already had mobile data left they did this to me 3 months consecutively and after raising concern they agreed to remove the charges and never repeat again but still they have been doing it and it's not convenient to call them each month for bill clarification because they don't take user requirement seriously and also they at times don't even give a call back.
I didn't pay my bill as the amount was not corrected so hence im also being charged for late fee because they neglect it clear customer issue.

I need them to properly check my bill before charging me and having me calling them every month and also eradicate charges like vas etc which they had told they won't be adding it henceforth.

Also vodafone plan charges are high then other telecom industry and they should seriously take the competition so they don't loose loyal customers.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Jun 20, 2018
Updated by yogita19
its for mobile number [protected]
Complaint comments 

Comments

Agreed, they've done this to me as well. This month's bill they've charged "Entertainment" SMS and some Bindass SMS and screwing my happiness.

Will be porting from their number very soon.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information