Vodafone India — My balance which has not been added to my account

Address:

600002

I've made a mobile recharge from my credit card but as of yet the payment has not yet been updated my account balance is zero, I've informed to the customer care they asked for transaction reference id it is I quote'575499' the amount has Ben debited from my Cc account, but my bank informed me u guys have not accepted the payment, I'm calling regarding this issue for the 4th time . If I don't get a positive response by tomorrow I'll escalate this to all the social media pages so help me with this as soon as possible regards -very dissatisfied customer ..