[Resolved] Vodafone India — my vodafone prepaid number has been allocated to someone else without even an intimation to me. | |
Hi, I Have been using my Vodafone number past 9 years but due to unavoidable circumstances I was not using my number from last few months. I had used my number last was in the month of Oct-2018. Then in Jan-2019, I decided to use number regularly and I realized that there was no service on my phone. I immediately called Vodafone customer care and told them about the issue. They told me that its if Once the number has been out back in the pool and assigned to someone else, you cannot get the number assigned to you again. I conveyed to them that I have that number past 9 years so that I want my number back. They did not have answer to it. I went to Vodafone store and told the issue to the executive. But He told the same things if the number is not active for 3-4 months it will be recycled. Then I tried calling that number to check who has been allotted with my number. The number has been already allotted to someone else. So, I would want my number back and I am ready to submit all documents. I am really disappointed with Vodafone for this as they did not bother to intimate me even through mail. Just to get new customers they cannot just ignore existing customers. I have all my banks connected to me through my Vodafone number. Even my bank statements go to that number. And also, I have some professional connection connected only through that number. Please help me to get my number back. Was this information helpful? | |
Mar 9, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jan 31, 2019 Vodafone India Customer Care's response Hi!We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8 Regards, Vodafone India | |
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