Vodafone India — network issues | |||
I have been using 2 postpaid connection of vodafone from many years however from last 4-5 month the network has become very poor no matter wherever i go... Vodafone informed me that a new tower has been installed but i don't find any improvement. Calls disconnect... Internet never works and still i have to pay the full bill for my both the numbers which is unfair... If i am paying for something then i expect it to work. I want a full refund of my last 4 months bill of both the numbers otherwise i will be going to the consumer court... I have all the recordings and correspondence with vodafone support... Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. Verified Support Nov 04, 2019 Vodafone India Customer Care's response Dear Customer, We regret for the inconvenience caused. We request you to email at vodafonecare.[protected]@vodafoneidea.com. For further clarification on the same, kindly get back to us on 198 or 199. Regards, Gipsy. | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I have called them up at least 5-6 times and there's nothing much they were able to do in this case.