[Resolved]  Vodafone India — network issues

Address:

Thane, Maharashtra, 401303

I’m a vodafone customer since very long time.. I have been complaining for network issues indoors my home since last 2 years but to no avail..

I have lodged several complaints in their customer service center but all the time i have been given a standard response stating “we have escalated your issue to the relevant department and you will get a resolution “. But i regret to inform till date i have not received a resolution, in fact the network quality is going from bad to worse (Literally no service indoor my home).. When i try to port only then they call me back and offer several offers of discounts and blah blah.. Which i’m not interested in..

I’ve had enough and now i want to officially file a complaint against vodafone india seeking a compensation for providing false promises and looting my money (I have four postpaid numbers for which i’ve been paying bills, yes i may have delayed few payments owing to poor network quality and the false promises made by vodafone)

Kindly assist me in raising this further with monetary compensation as this is a clear case of cheating wherein they could have just told that network issue cannot be resolved and i could have looked for alternative solutions