Vodafone India — No Network in Hinjewadi Pune - No action taken in spite of follow up

MayuraK

from Pune, Maharashtra

Address:

411051

Hi,

I had raised a complaint on 31-Jan - number[protected] about Network issue in specific area of Hinjewadi. The resolution date was earlier commited to be 03-Feb. I was in constant touch with the Agents via Chat but everytime i was getting an answer the VF Network team will contact. The resolution date was then shifted to 08-Feb but was not been informed to me at all. Later when i checked with the Agents they informed me the shifting of date and also again told that the VF Network team will call me. There is no action been taken by the Network team as yet.

It is more than 10 days that no resolution against the complaint raised. All such things compell to move to another service provider.

Regards,
Mayura Kulkarni

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Vodafone India customer support has been notified about the posted complaint.

Feb 04, 2017

Shafruddin khan's response I want to close my m pesa

Feb 17, 2017

Updated by MayuraK I am not able to understand how and why the complaints are getting closed. Till now have raise 3 different complaints of non availability of network but no action. The network team seems to be very busy. the complaint details are :
[protected]Feb-2017 02:00:35 PM Complaint About Inability To Make Or Receive Calls Closed 17-Feb-2017 10:57:27 AM
[protected]Feb-2017 02:45:58 PM Complaint on Coverage problem Closed 08-Feb-2017 11:06:46 AM
[protected]Jan-2017 12:57:02 PM Complaint About Inability To Make Or Receive Calls Closed 03-Feb-2017 11:36:10 AM

There are no comments as well I can see why the complaints are getting closed.

Hope someone checks and updates the me on that. I seriously want to see now when the issue will be resolved. I had raised this on 31-Jan. Today its 17-Feb, the Network team is still very busy to give me a call.

Regards,
Mayura K