Vodafone India — No response on service request

Address:	400077
Website:	www.vodafone.in

I requested Vodafone by reaching out to the store (Ghatkopar & Bandra) to change my plan from corporate to individual. It is ridiculous to know despite I going 4 times to stores and calling 3 times on 198, there is no response yet. Each time I am told some 24 hours or few days &it is now more than 15 days that my complaints & requests are pending.

Each time I called the customer call, a different person picks up and they are so casual about the issues faced by us and are aware that no one in Vodafone will be taking any action against them. They simply tell me a lie that the service request will be resolved in a couple of days or 24 hours and just hang up the phone. I am helpless as I cant catch hold of them.

Further, the guys in store again... same issue each time I go I am told to get a token first... followed by some good waiting time... after my turn comes and my complaint is entertained the representatives simply make a note of it in their system and I get the same reply...'will be resolved in a couple of days or 24 hours and you may now leave'

Is this called service ?? really ? Vodafone claims to be number one network provider but I think it is just too much hyped. I am really upset about this entire thing.
Adding to the whole incidence, I am unfortunate that I use 6 connections of Vodafone in my name !!! I am sure if this is the case I will throw away all the sim cards and move on to other better service providers.