Vodafone India — no update of 4g sim and customer care no not at all working

shubham.riju

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700107

This pains me to say that after almost 3 hours of waiting my 3G sim has not been upgraded to 4G. I am being unable to send SIMEX messages to their no so i did it manually at a shop. Giving all my Aadhar card details and stuff. I cant even call the customer care helpline no to resolve my issue cuz their no is showing " wrong no". I am utterly disgusted and disappointed with this situation. Please update my 4G sim immediately. And do fix ur consumer care helpine numbers too.

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Vodafone India customer support has been notified about the posted complaint.

May 08, 2018

Updated by shubham.riju My contact number is +91-[protected]
My name is : Shubham Banerji

May 09, 2018

Updated by shubham.riju I am again facing a problem regarding 4g number activation. I went through all the processes of 3g deactivation, sending simex no etc. Then a surprising thing happened where my 3g got deactivated but my 4g didn't start. So right now i am having two sims not working at all. I can't call neither text nothing. This is absolutely inconvenient. Please respond vodafone and activate my 4g sim.