Vodafone India — Non providing of service as per commitment | |||
Sir, Today I have Call to Vodafone Call Center and Request to resolve my Problem Regarding Internet Connection Problem at my Numbger [protected]. In call Center executive replay that there is no Problem from our side, then i request her to forward my call to superior but she had denied for same. am Fetching problem related to internet on my Number: [protected] and one another Number used by me. I want to resolve my complain as soon as possible otherwise i will file complain against company in Consumer Forum for Cheating and Froude with customer by non providing service as Committed... Kalpesh Baraiya Company Secretary [protected] Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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If they don't solve the problem within 4-5 days then Just Write your complaint to CPGRAMS and see the effect for yourself, Include the docket no of complaint to Vodafone for reference purpose.
The link is http://pgportal.gov.in/GrievanceNew.aspx .
Select Grievance concern -->Central Govt then under Ministry Select --> Department Of Telecom.
It is a Central Govt. Grievance Redressal Mechanism and it works very fine.
I was able to get refund from Vodafone following this approach.
And Yes Don't forget to tell others about CPGRAMS.