Vodafone India — non refund of my security deposit for voda no.[protected]

Address:

Ghaziabad, Uttar Pradesh, 201014

Refund of security deposit of my vodafone no: [protected]
Service request no:[protected] dated 18th may 2018

This has reference to post paid vodafone no [protected] which i got ported to idea postpaid due to consistent network issues at my location at indirapuram, ghaziabad, up 201014.

The porting was done wef from 28th march 2018 as on 11:03 pm.

As i had shifted to indirapuram it was requested to post the cheque for security refund to my new address ie a 1002 antriksh greens, ahinsa khand 2, indirapuram, ghaziabad, up india pin: 201014.

The customer service executive at the vodafone store had on 28th march2018 had promised that the same shall be facilitated within one month from the date of release/porting.

More than 3 months have passed but till date i have not received my refund.
I have been in touch with my old address at 28 vrindavan appt. As well and no delivery has been done at that address also.
You are requested to look into the matter and send my refund cheque at my present address as above.

Rajiv gupta
Mobile [protected]
Dated 8th june 2018