Vodafone India — Not able to process data request

Address:

Rajkot, Gujarat, 360004

As shown in the image below when I dial *111*2*2# this message comes everytime. Even data remaining is not shown in my vodafone application. I even talked to vodafone helpline number but they says that it might be some server down error. This problem is consistent since one week now. Are your server down so long? My other vodafone number shows data available. My vodafone number with the mentioned problem is [protected]