Vodafone India — not able to send sms and received reply to recharge a plan of rs 35 where in my call rate will increase

Address:	Belgaum, Karnataka, 590001
Website:	www.vodafone.in

I have balance and still not able to send SMS. I gave a call to customer care and explained my problem. I said, I was using 84 days Super plan and then also I was not able to send SMSs even though it offered me 100 sms per day. Since I am not getting that benefit I have hold on to recharge Super plan and did a not normal recharge. Now I have balance but still not able to send SMS. I gave a call to customer care and the executive "Suggested" me to again recharge with 35 Rs. pack wherein my call rate would increase to 2.5 p/min. Why should I do it since I want to use a different plan? Could you please help me in resolving this issue ASAP.

Thank you.