[Resolved]  Vodafone India — Not activating offers that i have paid for

Address:680682
Website:www.vodafone.in

My mobile no is [protected] yesterday i had recharged with 353 for unlimted class nd interenet offer after 2 hours when i made a call they deducted my balance when i asked for the reason they are telling till now the call offer has not been activated after 12 hours when i called today still the says the same last week without a reason they deducted 10 rs from my balance and when i asked they refunded it and till now they dont have the answer why did they deducted that amount. I used to recgarge for rs.300 and above every month and still i have the same offers when i asked for rs.453 offer for 70 days they said that offer is not available and when i told about my plan of porting out to any other network they said do as u wish... Very much disappointed with vodafone... No offers... And simplye deducting balance... They are not even able to activate offers which i have already paid its better they close down soon so the people won't suffer... I need the answers for my questions and the call offer which i had been paid for
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Jul 28, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Jun 13, 2017
Updated by Ashikjjohn
They have activated the call offer after 1 day with giving me a lot if trobles and headache but still now they haven't refunded the amount that they have looted from me yesterday when i called customer care executive they said that amount will be credited when i end that call now its been 12 hours but still no change worst experience with vodafone no offers no better customer service only thing they knew is to cheat people and loot away their money
Verified Support
Jun 13, 2017
Vodafone India Customer Care's response
Hi Ashik!

That's not the experience we want you to have :( We will get this sorted out right away!

Regards,
Vodafone India
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