Vodafone India — Not activating the rate cutter pack , money is deducted

Address:

Bangalore, Karnataka

I have recharged 51 rs through IVRS option of *111# for local/std rate cutter for the offer of getting all local and std mobiles at 40p/sec on 21st September 2015 around 8:30 pm . Money has been deducted from my vodafone balance immediately and given flash message saying the offer is activated. i called customer care 199 from my mobile on 22nd September 2015 around 10:00 PM to 10:30 PM, tried three times and no one is responding properly and the fourth time they are not speaking for long time and i have to disconnect the call.