Vodafone India — not attending customers at mini store

Address:

Muktsar, Punjab, 152026

I m vodafone customer for last many years. I went to their vodafone mini storeat sri muktsar sahib (Punjab). I requested their executive whose name is mr gourav to covert my post paid number to pre paid. But he pay no attention to my request and refused to accept the application. I m very much disappointed. I requested him to provide me his circle head number but he refused to do so. He is very arrogant man. Company has to take action against him. I think store name is capital vodafone store