Vodafone India — not getting value benefit of recharge cheated by vodafone agent | |||
I am a good coustmer of vodafone and i am using this services for the past 5 years; Recently i have taken a new sim on 12 aug but on that day they did not activated sim, so on next day when we went to that store and said about that sim not activated at that time activated, but did not recive any balance on that day but paid 444 amount to the agent of vodafone, on taking new sim we have asked him about the plan he replaid that daily 1gb with unlimited calls gor 84 days, more than that he did not given any information regarding this; next when i a go to store and asked to the same agent that i did not recive balance that time he had done the recharge and i recived only 2gb date and unlimted calling for 35 days only, regarding this i have complained to the coustmer care they intially asked the store details on the time of giving complaint i don't have the store details, after two days i recived a call that only store agent can solve this issue like that he said to me, but when i gone to store and asked about that he is just replying that the sim must be in 4g device only then you will recive the offer but on the time of taking new sim he did not given any information about it, when i asked him about why you did not given this information before that time he is liying that he had said, if he had said that information we could have kept the sim in 4g device only, regarding this i have called to the vodafone coustmer care nearly 20 times but they are saying that they will the issue and asked the store details but today when i tried to call to the vodafone coustmer care call is going in loop the coustmer care has just blocked my calls not connecting to them, please help me regarding this and get me 1gb/day with 84 days validate Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. Aug 15, 2017 ak9919453882's response Sir my number call details
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4 Comments | |||
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Sir my number call details
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From 5 days we r getting network problem in our area ..
If this problem is going on people have to suffer a lot about communication..
So I kindly request you to solve this problem as soon as possible.
If this problem is going on people have to suffer a lot about communication..
So I kindly request you to solve this problem as soon as possible.
After id verification and sim allotment its been 8 days my postpaid sim has not been activated despite several reminders to the concerned persons.
They are least bothered to attained the issue and just do fake promises. Vodafone service is very poor am very disappointed. when can i get updation about the same.
They are least bothered to attained the issue and just do fake promises. Vodafone service is very poor am very disappointed. when can i get updation about the same.
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